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          Fort Wayne Children's Zoo has 1 locations, listed below.

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            Business ProfileFort Wayne Children's Zoo

            Zoo and Aquarium
            BBB accredited business

            Contact Information

            3411 Sherman Blvd

            Fort Wayne, IN 46808-1522

            Visit Website
            (260) 427-6800

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            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/12/2024

            Years in Business: 59

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            3411 Sherman Blvd, Fort Wayne, IN 46808-1522
            BBB File Opened:
            3/6/1995
            Years in Business:
            59
            Business Started:
            1/1/1965
            Business Started Locally:
            1/1/1965
            Business Incorporated:
            5/12/1966
            Accredited Since:
            4/12/2024
            Type of Entity:
            Corporation
            Alternate Business Name
            • Fort Wayne Zoological Society, Inc.
            Business Management
            • Ms. Bonnie Kemp, Office Administrator
            • Mr. Rick Schuiteman, Executive Director
            Contact Information

            Principal

            • Mr. Rick Schuiteman, Executive Director

            Customer Contact

            • Mr. Rick Schuiteman, Executive Director
            Additional Contact Information

            Fax Numbers

            • (260) 427-6820
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Stephanie S

            05/19/2023

            My daughter and I were their on a field trip and they decided to go digital, meaning you had to use on of their machines or go online and pay for certain attractions and rides. I bought tickets to have my daughter feed the giraffes. They wernt available... when we checked again they wernt available the second time.When I called to try and get my money back for the attractions I didn't use, They refuse to give me back any kind of refund.I hope to anyone who attends the zoo, make sure the things are available before you purchase any "tickets". It's ridiculous that you buy this "digital" tickets and their is no way to get your money back. I wasted alot of money and had a very sad litte girl. They don't consider this stealing... absolutely ridiculous!!!!

            Fort Wayne Children's Zoo Response

            06/22/2023

            Hi *********,

            I am so sorry to hear you were not happy during your visit to the Zoo.  Navigating a new POS system and the policies and procedures that go with that has been a challenge for some of our staff.  If you can provide me with your email or contact info that you used during your digital ticket purchase - we would be happy to offer you a refund.   You can send that information to me at ********************************************.

            Thank you and again please accept my apology. 

            Local BBB

            BBB Serving Northern Indiana

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