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          Find a Location

          C F S, Inc. has 1 locations, listed below.

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            Business ProfileforC F S, Inc.

            Floor Coverings
            BBB accredited business

            At-a-glance

            Customer Reviews

            2/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/14/1988

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company offers retail sales of floor coverings to retail, commercial, builders, and apartments.

            Business Details

            BBB File Opened:
            3/18/1988
            Years in Business:
            36
            Business Started:
            3/1/1988
            Business Started Locally:
            3/1/1988
            Business Incorporated:
            12/22/1988
            Accredited Since:
            9/14/1988
            Type of Entity:
            Corporation
            Business Management
            • Mr. Steve Incremona, Owner
            • Mr. Nicolas Incremona, Office Manager
            Contact Information

            Principal

            • Mr. Steve Incremona, Owner

            Customer Contact

            • Mr. Steve Incremona, Owner
            • Mr. Nicolas Incremona, Office Manager
            Additional Contact Information

            Fax Numbers

            • (260) 456-2746
              Primary Fax

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/18/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Heath J

            2 stars

            11/21/2023

            Trying to make a long story short!! Dont use CFS Flooring. Installers Didnt level or grind the floor before installing planking so now the lumps are showing through all over and some are on the seams. This will eventually come apart. **** said they would fix the problem, workers came over and said they wouldnt touch it. ***** and **** came over and looked at it. ***** asked what we wanted, told him to fix it right. Didnt want the money. Cool, weeks go by and **** said it was on back order. Okay, 3 Months go by and now **** said its not there problem! Warranty is for a year but its not the warranty, its the lack of craftsmanship. So they will get an expert, non bias person to look it over. Convenient? From the being **** said they would repair than to them not doing anything, way to go!! **** isnt even allowed to talk to use because of his promise to us to fix it. Grown man cant even keep his word! Now I get stuck calling the manufacturer and ask if it should have been leveled out, if so than Ill have to probably get others involved to get my floor done right. Theyre not even using the right date of installation , using our first ********* we used them

            C F S, Inc. Response

            11/29/2023

            Unfortunately, the BBB does not validate reviews.

            Customer received their bid in January 2022 and the job was completed March 1, 2022. Customer first called with her concern on May 24, 2023.  This is just short of 15 months.  Our labor warranty is 12 months.  We are truly sorry you feel the way you do.

            Local BBB

            BBB Serving Northern Indiana

            BBB Reports On

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