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Find a Location

Russ Moore Transmission Specialists has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforRuss Moore Transmission Specialists

    Transmission
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1978

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This firm offers automotive transmission service and repair for all vehicle makes and models. Also remanufactures all transmission types.

    Business Details

    This is a multi-location business.

    Find a Location

    Russ Moore Transmission Specialists has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1121 West Coliseum Boulevard, Fort Wayne, IN 46808-1225
      BBB File Opened:
      4/1/1978
      Years in Business:
      68
      Business Started:
      7/1/1955
      Business Started Locally:
      1/1/1967
      Business Incorporated:
      10/4/1960
      Accredited Since:
      4/1/1978
      Type of Entity:
      Corporation
      Alternate Business Name
      • Russ Moore Remanufactured Transmissions
      • Russ Moore, Inc
      • Russ Moore Performance Transmissions
      Business Management
      • Mr. William E Boussum, President
      Contact Information

      Principal

      • Ms. Heather Dunno, Office Manager

      Customer Contact

      • Ms. Heather Dunno, Office Manager
      Additional Contact Information

      Fax Numbers

      • (260) 969-1134
        Primary Fax
      • (260) 436-5882
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/10/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I spent over $3300 for a transmission repair. After the repair was done I experienced an incredible vibration in the car. I had it towed back to Russ Moore where they found the bolts holding the drive shaft to the differential had starting coming out. (I have pictures) Russ Moore fixed this issue. Shortly after, the car began making more noise. I took it back to Russ Moore. They claimed they could not hear the noise nor duplicate it. But charged me $420 for bushings that were destroyed when the drive shaft bolts backed out. I duplicated the noise for them and they discovered the torque converter bolts had come loose. The car began making more noise shortly after that. Having lost faith in Russ Moore to work on my car competently, I had it towed to another shop. They discovered the Flexplate had broken, but did not want to repair someone else's mess. I had the car towed again, where the final shop removed the transmission. They found the flexplate completely broken and the torque converter bolt holes destroyed. This was caused a by the torque converter moving on the flexplate after Russ Moore failed to secure the bolts properly after the transmission rebuild. I'm asking for my $420 back for the bushings, $150 in towing charges, and $592 for the final repairs to replace the flexplate. I have receipts and pictures of everything.
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB Serving Northern Indiana

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