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Find a Location

Momper Insulation has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Momper Insulation

      2431 West Main Street Fort Wayne, IN 46808-3738

      BBB Accredited Business
    • Momper Insulation

      4421 Pine Creek Rd Elkhart, IN 46516-9561

      BBB Accredited Business
    • Momper Insulation

      797 N Madison St Crown Point, IN 46307-8210

      BBB Accredited Business

    Business ProfileforMomper Insulation

    Insulation Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/7/1983

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This business offers Installation services of
    Homeseal Noise, Air Infiltration Seal, Polyurethane Foam Spray, Fiberglass Batt Insulation, Cellulose, Fiberglass, Mineral and Rockwool Blowing Wools
    Wall Spray Cellulose, Fireproofing - CAFCO Blazeshield, K-13 Spray Sound Control, Thermafiber Rigid Batts and Insulation Removal.

    Business Details

    This is a multi-location business.

    Find a Location

    Momper Insulation has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Momper Insulation

        2431 West Main Street Fort Wayne, IN 46808-3738

        BBB Accredited Business
      • Momper Insulation

        4421 Pine Creek Rd Elkhart, IN 46516-9561

        BBB Accredited Business
      • Momper Insulation

        797 N Madison St Crown Point, IN 46307-8210

        BBB Accredited Business
      Location of This Business
      2431 West Main Street, Fort Wayne, IN 46808-3738
      BBB File Opened:
      9/26/1979
      Years in Business:
      68
      Business Started:
      1/1/1956
      Business Started Locally:
      1/1/1956
      Accredited Since:
      11/7/1983
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Installed Building Products (Division of)
      • Closet Creations
      Business Management
      • Mr. Matt Momper, President
      • Mr. Shannon Brinkley, Assistant Manager
      Contact Information

      Customer Contact

      • Mr. Shannon Brinkley, Assistant Manager
      Additional Contact Information

      Fax Numbers

      • (260) 432-4040
        Primary Fax
      • (574) 295-4183
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/13/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I hired Momper Insulation to install insulation cell spray foam on my house on 7/1/21. They took 11 days to finish the job when I was told it would take only 2 days. The roof deck was supposed to be filled with 8 in. of nominal open cell spray foam, but there were several uneven spaces and empty crevices where foam was supposed to be filled. The company did not provide what was agreed to. When the sales manager, *********************, went to inspect the job, he proposed that they would fill the empty spaces with closed cell spray foam. I sought a 2nd opinion form another contractor, that told me combining open and closed cell is not proper and the job was very poorly done. I asked ***** to complete the job to how it was agreed upon originally, he very reluctantly agreed to fix it with open cell spray foam and that it would take 2 weeks. It's been 3 weeks and the job is still incomplete. The invoice was for $8,400, which is unpaid. I will gladly pay when the job's done correctly.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Whit L

      1 star

      04/27/2022

      Complete lack of communication. I canceled the work due to the fact that they wasted hours of my time; which cost me revenue; by not making a simple phone call to let me know their plans had changed. No one has contacted me to apologize or to see how they can make things right. I guess they have all the work they need and if they loose some so be it.

      Momper Insulation Response

      05/02/2022

      Mr. ********, thank you for discussing the matter with me today. I apologize for any inconvenience we may have caused due to unforeseen changes in scheduling or any miscommunication that may have occurred . We understand the importance of notifying customers in a timely fashion and we try our best to limit mistakes in those situations. There was no attempt to follow up earlier as we were told to "forget it and do not call back" As a 65+ year old company, we always strive to give our customers the best service but if we fall short, we will always do what is right to repair the situation, if given that chance. We are sorry we were not given that chance in this situation. Regards, Momper Insulation

      Local BBB

      BBB Serving Northern Indiana

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