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          Gibson's Heating & Plumbing, Incorporated has 1 locations, listed below.

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            Business ProfileforGibson's Heating & Plumbing, Incorporated

            Heating and Air Conditioning
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.98/5stars

            Average of 129 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/10/1993

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company offers heating and air conditioning systems, plumbing and drain cleaning services along with duct cleaning services.

            Business Details

            BBB File Opened:
            6/9/1993
            Years in Business:
            40
            Business Started:
            11/1/1983
            Business Started Locally:
            11/1/1983
            Business Incorporated:
            8/22/1988
            Accredited Since:
            6/10/1993
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 6276 for this business, issued by Allen County Building Department

            These agencies may include:

            Allen County Building Department

            1 W. Superior

            Fort Wayne IN 46802

            (260) 449-7131

            Type of Entity:
            Corporation
            Business Management
            • Mr. Mark W Gibson, President
            • Ms. Rachel Gibson, Operations Manager
            Contact Information

            Principal

            • Mr. Mark W Gibson, President

            Customer Contact

            • Ms. Rachel Gibson, Operations Manager
            • Lynsie Osinsky
            Additional Contact Information

            Fax Numbers

            • (260) 837-7650
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/25/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Two weeks ago we called to have ****** ********************************* come out and help us with a slow draining sink. When the ******* arrived I was asleep as I work nights and thought nothing of my wife handling the issue. Never in my wildest dream did I think under any circumstances would a man in this day and age treat a women with this much disrespect, it has infuriated me to know end and makes me worry for any women who call this company. The ******* entered our home and the first thing he did was talk about a new air quality product and laid out this computer digital advertising and and my wife to watch it. She thought it had something to do with the plumming so she watched. The ******* started talking about this new product when it was apparent we had a dire need to fix what we called about. His first attempt failed followed by his advice to snake the line. My wife proceeded to tell him she already did that and had a ******* out several months back that did it as well and due the how the pipes were said snaking this drain would be unfruitful. We convinced her that he would be able to snake the drain. He tried and found what my wife told him in the first place. He then recommended we purchase a chemical and pour it down the drain. Again me wife said she tried that and it did not work. He again assured her his product was better.....Again, did not work as my wife told him she already did this. He then proceeded to give her a **** over $500 without doing or fixing anything helping eliminate our problem. I was furious! How in this day and age does a man think it's OK to treat a women as if they do not have a brain or understand anything? I called furious and the manager started the talk with trying to explain about their "new air product" and I flipped out.My wife ****** this issue, bought 7 dollars worth of products and fixed the drain herself cutting open the pipes and cleaning them. Took her 50 minutes to fix. Was this ******* in competent or a salesman?
            Read More

            Customer Reviews

            129 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bobbi W

            5 stars

            03/27/2024

            ****** was friendly and did a fine job! ******** is the best!

            Local BBB

            BBB Serving Northern Indiana

            BBB Reports On

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